8.6

Jw Marriott Cancun Resort & Spa

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Highlights
TripAdvisor Traveler Rating
read all 662 verified reviews
TripAdvisor Traveler Rating
70of 269 hotels in Cancun
Hotel Awards

According to guest reviews, the hotel has been rated as 

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Address
Blvd. Kukulcan, Km 14.5, Lote 40-A, Cancun, Mexico, 77500
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Overview

The comfortable Jw Marriott Cancun Resort & Spa is situated in leisure district of Cancun, 11 minutes' stroll of H Roof. This 5-star luxury hotel comprises 447 rooms and offers personalized services maintained by multilingual staff.

Location

Guests will also appreciate proximity to Playa - Beach, which is merely 0.3 miles away. This hotel is just off Ballenas Beach and 16 miles from Cancun airport. The sandy beach is nearly 6 minutes' stroll away. Jw Marriott Cancun Resort & Spa is placed a few minutes' drive from the excavated El Rey Archaeological Zone Mayan Ruins.

Rooms

Some units at this comfortable hotel are fitted with individual climate control and central heating, and such self-catering options as a mini-bar and coffee/tea makers. Some guestrooms offer a comfortable decor and views of the ocean. Providing comforts like dryers, the private bathrooms are equipped with a spa bathtub and a separate toilet.

Eat & Drink

Buffet breakfast is offered at the café. At the American restaurant guests can enjoy Argentinian cuisine. The bar's menu offers various types of refreshing drinks and cocktails. Serving Italian meals, Ciao is 6 minutes' walk away.

A full breakfast is served at the price of US$28 per person per day. 

Internet

Wireless internet is available in public areas for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2006.  Number of floors:   14.  Number of rooms:   447.

- Less
Facilities
Most popular facilities
Free Wi-Fi

Free Wi-Fi in public areas

Parking

On-site parking lot

24-hour services

24-hour reception

24-hour room service

Babysitting

Babysitting/Child services

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Air conditioning

Air conditioning in public areas

Facilities for kids

Game room

Children's pool

Kids club

Private beach

Beach access

Private beach

Beach umbrellas

General

  • Free Wi-Fi
  • Parking
  • 24-hour services
  • Babysitting
  • Swimming pool
  • Air conditioning
  • Facilities for kids
  • Private beach

Sports & Fitness

  • Fitness center
  • Diving
  • Snorkeling
  • Tennis court
  • Fitness studio

Services

  • Paid airport shuttle
  • 24-hour room service
  • Car rental
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Wake up service
  • Stores/Commercial services
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus
  • Buffet breakfast

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Babysitting/Child services
  • Children's pool
  • Kids club
  • Game room

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun terrace
  • Garden area
  • Spa & wellness center
  • Sauna
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Massage

Room view

  • Sea view
  • Ocean view

Room features

  • In-room air conditioning
  • Heating
  • In-room safe
  • Mini-bar
  • Sitting area
  • Dressing area
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Hair dryer
  • Free toiletries

Self-catering

  • Dryer

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid movies
  • Telephone
  • CD player
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show all facilitiesHide facilities
Good to know
Check-infrom 15:00-23:00FREECheck-outuntil 12 pmFREE
PetsPets are not allowed.
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Rooms and availability

Premium Double Room Ocean View
  • Bed options:
    2 Double beds
  • Room size:

    465 sq. feet

  • Max:
    4 persons
  • Sea view
  • Bathtub
  • Balcony
  • Air conditioning
room details
Premium Room Ocean View
  • Bed options:
    1 King-size bed
  • Room size:

    465 sq. feet

  • Max:
    3 persons
  • Sea view
  • Bathtub
  • Balcony
  • Air conditioning
room details
Double Room Ocean View
  • Bed options:
    2 Double beds
  • Room size:

    465 sq. feet

  • Max:
    4 persons
  • Sea view
  • Bathtub
  • Balcony
  • Air conditioning
room details
Show 3 more room typesLess
Location
Blvd. Kukulcan, Km 14.5, Lote 40-A, Cancun, Mexico, 77500
  • City landmarks
  • Nearby
  • Restaurants
Cancun Golf Club at Pok Ta Pok
1100 ft
Beach
Playa - Beach
1700 ft
Blvd. Kukulcan Km 14. 5 Lote 40-A Zona Hotelera
Gustino Italian Grill
100 ft
Blvd. Kukulcan Km 14. 5 Boulevard Kukulcan Km 14.5
Sedona Grill
1300 ft
Boulevard Kukulcan Km 14.5
Hard Rock Hotel
1700 ft
At the Hard Rock Hotel
Ciao
1700 ft
Blvd Kukulcan km 14. 5 Zona Hotelera Hotel Zone
Fred's House
1200 ft
Blvd Kukulkan
Sasi Thai
1800 ft
Boulevard Kukulcan 2a Etapa
Mikado
1900 ft
Mz. 53
Sacbe Beach Shack
1000 ft
Blvd. Kukulcan Km. 14.5 Zona Hotelera
The Blue Water Grill
1700 ft
Getting around
Airports
Cancun (CUN) 12.7 mi
Isla Mujeres (ISJ) 15.6 mi
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Need a shuttle?
You can book a shuttle, once your reservation is complete.
Reviews
8.6
Great103 reviews
Location9.0
Rooms9.6
Service9.4
Dining9.0
  • 9.6
    Perfect

    The best rating in Cancun,

    Travel Agency, was tricking me/

    United States of America, 
  • 9.2
    Perfect

    Lots of pools Lots of staff

    Paying for wifi Paying to use internet computers aswell!! should not be both!!!!!

    United States of America, 
  • 9.6
    Perfect

    It is really a great place to be. Despite being a "formal" hotel in a beach environment, it can be a great place to be in Cancun. The staff is extremely kind and thoughtful. The spa has great facilities with very good profesionals

    The pool area is a little old -fashioned, with careless poor chairs. The bed could be even more comfortable

    United States of America, 
  • 9.2
    Perfect

    Hotel staff

    The still holding my mony from my cridt card

    United States of America, 
  • 8.8
    Great

    the serenity to be in a good hotel,especially in Cancun area. overall a very good stay. thank you

    a very good espresso,thank you.

    United States of America, 
  • 7.8
    Very good

    Great location and great pool area.

    Billing arrangements became complicated because one staff member did not make an effort.

    United States of America, 
  • 9.6
    Perfect

    The staff is very attencious and helpful. Location is not good enough to go shopping by foot, but car rent is very cheap and nobody should be without a car there.

    United States of America, 
  • 10.0
    Perfect

    Absolutely perfect, to be recommended without hesitation. Great breakfast buffet or a la carte. Very nice pool, fantastic view on the carribean sea - emerald blue sea with white sand beach. Good service and vey kind people speaking a good english also that is important. A real 5 stars hotel.

    United States of America, 
  • 10.0
    Perfect

    Wonderful hotel - lovely rooms - fantastic view ... perfect!

    Don't think the internet charges were acceptable - very high. Also, don't think it is acceptable to have to pay for drinking water - at this room rate, at least a liter of water per day should be included.

    United States of America, 
  • 10.0
    Perfect

    Well-trained friendly staffs, beautiful view, comfortable room, and nice gym. Breakfast and dinner are very tasty.

    United States of America, 
  • 9.6
    Perfect

    All was on excellent. The hotel, staff, interiors, silence , breakfast, service on beach and near pools,bars , restorant International, Five stars real for its service ! Expensive, but demokratic and very suitable. We like our stay there.

    Early check out. And you can,t take for payment for some hours longer. The Gustino restorant with italian food with spicy mexican food.

    United States of America, 
  • 7.8
    Very good

    Very good hotel, but some services are not from a super luxury hotel Very good hotel, better than Marriott nearby hotel Rooms very confortable but no great luxury touch . Good size bathroom. Excellent breakfast, with many choices of food (buffet) , just facing sea. Good service at the beach (drinks and food) 3 restaurants, but Italian restaurant closes at 8pm Restaurant tip... for great seafood, walk just opposite hotel entrance and go to Fred's restaurant. It was recommended by JW Marriott concierge and restaurant has excellent food with great service.

    Average services at Front desk and Operator ; -Front / check-in staff at check-in desk is rude and unpolite (they did not bother to ask if first time travel to Cancun). Only 2 persons available for check-in at 8pm. Manager of Front desk, did not feel he had to assist his staff, and he was doing absolutely nothing. - Operator // had to wait 15 minutes for operator to pick up call, because only 1 person working after 10pm.

    United States of America, 
  • 6.6
    Nice

    Internet is not free and the procedure buying it is very complicated overcrowded, long time to waite in line for breakfast

    United States of America, 
FAQ
Which airport is the closest to Jw Marriott Cancun Resort & Spa?
Jw Marriott Cancun Resort & Spa is located 16 miles from Cancun airport.
Is airport shuttle provided by Jw Marriott Cancun Resort & Spa?
Bus shuttle is one of the services offered by Jw Marriott Cancun Resort & Spa. Please inform the hotel staff about your estimated arrival time.
Can I have breakfast at Jw Marriott Cancun Resort & Spa?
Yes, an buffet breakfast is available for guests at Jw Marriott Cancun Resort & Spa.
Does Jw Marriott Cancun Resort & Spa offer facilities for guests with children?
Yes, the guests of Jw Marriott Cancun Resort & Spa can take advantage of a playground, babysitting and a kids' club.
Are there any cleaning services provided at Jw Marriott Cancun Resort & Spa?
Yes, Jw Marriott Cancun Resort & Spa provides room service, laundry and maid service.
What dining options does Jw Marriott Cancun Resort & Spa offer?
At Jw Marriott Cancun Resort & Spa you will find La Capilla restaurant which serves American dishes.
What landmarks can I find in vicinity of Jw Marriott Cancun Resort & Spa?
Coco Bongo is worth visiting, plus it is set 15 minutes' drive away from Jw Marriott Cancun Resort & Spa.
How can I spend my leisure time at Jw Marriott Cancun Resort & Spa?
There are chaise longues, a shared lounge and tennis courts provided at Jw Marriott Cancun Resort & Spa.
Where can I find Jw Marriott Cancun Resort & Spa?
Jw Marriott Cancun Resort & Spa is placed in the very heart of the city, 1.7 miles of Interactive Aquarium.
Can I have lunch or dinner next to Jw Marriott Cancun Resort & Spa?
Guests can visit Ciao restaurant placed within a 6 minutes' walk of Jw Marriott Cancun Resort & Spa.
How much does it cost to stay at Jw Marriott Cancun Resort & Spa?
The price for a room in Jw Marriott Cancun Resort & Spa starts at $534.
What sport activities at Jw Marriott Cancun Resort & Spa can I take part in?
Guests of Jw Marriott Cancun Resort & Spa can benefit from cardiovascular equipment and an outdoor tennis court available on site.
Address
Blvd. Kukulcan, Km 14.5, Lote 40-A, Cancun, Mexico, 77500
View map
Highlights
TripAdvisor Traveler Rating
read all 662 verified reviews
TripAdvisor Traveler Rating
70of 269 hotels in Cancun
Hotel Awards

According to guest reviews, the hotel has been rated as 

Use Badge
Good to know
Check-infrom 15:00-23:00FREECheck-outuntil 12 pmFREE
PetsPets are not allowed.
+ More- Less
Getting around
Airports
Cancun (CUN) 12.7 mi
Isla Mujeres (ISJ) 15.6 mi
+ More- Less
Need a shuttle?
You can book a shuttle, once your reservation is complete.
Check rooms and rates
Check-in
Select date
Check-out
Select date
1 room2 Guests
Tip: Consider options with free cancellation to stay flexible in light of the ongoing outbreak of COVID-19.