Jw Marriott Cancun Resort & Spa

ex. JW Marriott Cancun Resort and Spa

Blvd. Kukulcan, Km 14.5, Lote 40-A, Cancun, Mexico, 77500show map
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Rooms and Guests
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Highlights
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18of 188 hotels in Cancun
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Mexico

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Overview

Jw Marriott Cancun Resort & Spa lies in the upscale area of Cancun and offers direct access to Culinary Center. This world-class hotel was opened in 2001 and renovated in 2006. Placed near to spectacular beaches, Jw Marriott Cancun Resort & Spa features personalized services.

El Rey Ruins is 10 km from the property, while La V is 30 km away. The hotel is situated in Zona Hotelera district, close to La Isla Shopping Mall.

There are shopping places, such as a shopping mall and a market nearby.

Jw Marriott Cancun Resort & Spa is situated about 20 minutes drive from Cancun International airport.

Rooms

A cable TV with on-demand movies, a furnished terrace and a writing desk are included in all rooms. Most of the rooms offer a captivating view over the sea. In the bathrooms guests have an access to a hairdryer, a spa bathtub and free toiletries.

Eat & Drink

A breakfast is served in the restaurant. The hotel has the beachside restaurant serving wonderful Caribbean cuisine. Wines, coffee and refreshments are offered in the café bar. Offering various dining options, Savio's Bistro by La Dolce Vita and Puerto Madero Cancun are about 5-minute walk away.

A buffet breakfast is served at affordable prices. 

Services

An ATM, a beauty salon and a hairdresser for general use and a meeting room, a business corner and a copier for work can be found on-site.

Relax

There are babysitting, a mini club and a play area at the property for guests with children. The hotel offers a gym area, aerobics classes and a fitness centre available on site.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2006.  Number of floors:   14.  Number of rooms:   448.

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Facilities
Free Wi-Fi

Free Wi-Fi in public areas

Parking

On-site car park

24-hour services

24-hour check-in

24-hour reception

24-hour room service

Babysitting

Paid babysitting/ Child services

Swimming pool

Seasonal outdoor pool

Indoor heated swimming pool

Air conditioning

Individual air conditioning

Facilities for kids

Game room

Children's play area

Children's pool

Kids club

Cots

Private beach

Sports & Fitness

  • Fitness centre
  • Scuba diving
  • Snorkeling
  • Sailing
  • Water skiing
  • Tennis court
  • Volleyball
  • Golf course
  • Aerobics

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Medical facilities service
  • Wake up service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service

Dining

  • Continental breakfast
  • Restaurant buffet
  • Cafe
  • Poolside snack bar
  • Packed lunches
  • Special diet menus
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Paid babysitting/ Child services
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Indoor heated swimming pool
  • Seasonal outdoor pool
  • Live entertainment
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage

Room view

  • Sea view
  • Ocean view
  • Pool view
  • Lagoon view

Room features

  • Individual air conditioning
  • Individual heating
  • VIP room facilities
  • In-room safe
  • Mini-bar
  • Sitting area
  • Dressing area
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Turndown service
  • Dining table
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathtub shower combination
  • Hair dryer
  • Bathrobe
  • Free toiletries

Self-catering

  • Microwave
  • Dryer

Media

  • Flat-screen TV
  • Internet television
  • Paid films
  • Voice mail
  • CD player
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 3 yearsExtra bedFREEExisting beddingFREEAll children4 - 12 yearsExisting beddingFREEExtra bedFREE
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Restaurants
  • City landmarks
Savio's Bistro by La Dolce VitaSavio's Bistro by La Dolce Vita1000 ftkm 15 Zona Hotelera
Puerto Madero CancunPuerto Madero Cancun1800 ftBoulevard Kukulcan, km 14.1
FantinoFantino2000 ftRetorno del Rey #36, Zona Hotelera
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El Rey mayan ruinsEl Rey mayan ruins2.0 mi
Kukulcan MallKukulcan Mall5000 ft
La Isla Shopping MallLa Isla Shopping Mall1.6 mi
Mayan MuseumMayan Museum1.0 mi
Backstage TheatreBackstage Theatre4000 ft
Cancun Convention Center Cancun Convention Center 1.5 miBlvd. Kukulcan Km 9, Zona Hotelera
Plaza Las AmericasPlaza Las Americas5.2 miAv. Tulum 260
Wet\'n Wild Cancun Wet\'n Wild Cancun 5.3 miBlvd Kukulkan Km. 25 Zona Hotelera
Beto Avila StadiumBeto Avila Stadium6.1 miMza 4 Supmza 21 Av. Circuito Mayapan s/n L 4
Mercado 28 Mercado 28 6.5 minorth of the Coba and Tankah intersection AV. 5 C.20 Y 22 Nte. 29-A
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Getting around
Airports
Cancun International (CUN)7.8 mi
Playa Del Carmen (PCM)38.0 mi
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Reviews
9.0
SuperbBased on  85  reviews

Rating by category:

9.0
Rooms
8.4
Service
8.0
Location
8.3
Dining
  • 9.6
    Exclusive

    The best rating in Cancun,

    Travel Agency, was tricking me/

  • 9.2
    Superb

    Lots of pools Lots of staff

    Paying for wifi Paying to use internet computers aswell!! should not be both!!!!!

  • 9.6
    Exclusive

    It is really a great place to be. Despite being a "formal" hotel in a beach environment, it can be a great place to be in Cancun. The staff is extremely kind and thoughtful. The spa has great facilities with very good profesionals

    The pool area is a little old -fashioned, with careless poor chairs. The bed could be even more comfortable

  • 9.2
    Superb

    Hotel staff

    The still holding my mony from my cridt card

  • 8.8
    Superb

    the serenity to be in a good hotel,especially in Cancun area. overall a very good stay. thank you

    a very good espresso,thank you.

  • 7.8
    Fabulous

    Great location and great pool area.

    Billing arrangements became complicated because one staff member did not make an effort.

  • 9.6
    Exclusive

    The staff is very attencious and helpful. Location is not good enough to go shopping by foot, but car rent is very cheap and nobody should be without a car there.

  • 10.0
    Exclusive

    Absolutely perfect, to be recommended without hesitation. Great breakfast buffet or a la carte. Very nice pool, fantastic view on the carribean sea - emerald blue sea with white sand beach. Good service and vey kind people speaking a good english also that is important. A real 5 stars hotel.

  • 10.0
    Exclusive

    Wonderful hotel - lovely rooms - fantastic view ... perfect!

    Don't think the internet charges were acceptable - very high. Also, don't think it is acceptable to have to pay for drinking water - at this room rate, at least a liter of water per day should be included.

  • 10.0
    Exclusive

    Well-trained friendly staffs, beautiful view, comfortable room, and nice gym. Breakfast and dinner are very tasty.

  • 9.6
    Exclusive

    All was on excellent. The hotel, staff, interiors, silence , breakfast, service on beach and near pools,bars , restorant International, Five stars real for its service ! Expensive, but demokratic and very suitable. We like our stay there.

    Early check out. And you can,t take for payment for some hours longer. The Gustino restorant with italian food with spicy mexican food.

  • 7.8
    Fabulous

    Very good hotel, but some services are not from a super luxury hotel Very good hotel, better than Marriott nearby hotel Rooms very confortable but no great luxury touch . Good size bathroom. Excellent breakfast, with many choices of food (buffet) , just facing sea. Good service at the beach (drinks and food) 3 restaurants, but Italian restaurant closes at 8pm Restaurant tip... for great seafood, walk just opposite hotel entrance and go to Fred's restaurant. It was recommended by JW Marriott concierge and restaurant has excellent food with great service.

    Average services at Front desk and Operator ; -Front / check-in staff at check-in desk is rude and unpolite (they did not bother to ask if first time travel to Cancun). Only 2 persons available for check-in at 8pm. Manager of Front desk, did not feel he had to assist his staff, and he was doing absolutely nothing. - Operator // had to wait 15 minutes for operator to pick up call, because only 1 person working after 10pm.

  • 6.6
    Good

    Internet is not free and the procedure buying it is very complicated overcrowded, long time to waite in line for breakfast

  • 10.0
    Exclusive

    Las instalaciones, las piscinas, las habitaciones muy confortantes . Excelente persinal

  • 10.0
    Exclusive

    Excelente atención.. Las piscinas tremendas... El desayuno bufet muy variado.. La habitacion es muy comoda y la vista fantastica, el mar es azul, de verdad el sitio es sumamente relajante... Regresaría con los ojos cerrados y seguramente lo haré...

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Highlights
TripAdvisor Traveler Rating
read all 4927 verified reviews
TripAdvisor Traveler Rating
18of 188 hotels in Cancun
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Mexico

Use Badge
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 3 yearsExtra bedFREEExisting beddingFREEAll children4 - 12 yearsExisting beddingFREEExtra bedFREE
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Cancun International (CUN)7.8 mi
Playa Del Carmen (PCM)38.0 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room